Hey all,
For me, I’m pretty sure I’m a Feeler. My first instinct is to empathize with the customer and to try to understand how they’re feeling, before I’m ready to move forward and solve their query.
It’s important to me that the customer feels their feelings or frustrations are understood.
Great question by the way Nazrina! It’s a good opportunity for sharing as we’re working through ther course together. 🙂
Camellia