Troubleshooting Plugins and Themes Quiz
Please sign up for the course before taking this quiz.
Learn User Support course by Support Driven
Slack channel: wordpress-workshop on the Support Driven Slack.
Learn User Support Course
Collapse
Expand
-
Intro to Customer Service
- Introduction
- Good Customer Support
- Challenges in Support
- Develop Your Support Philosophy
-
WordPress Troubleshooting
- Overview
- Troubleshooting Menus and Widgets
- Troubleshooting the Customizer
- Troubleshooting Imports
- Using Browser Dev Tools
-
Advanced WordPress Troubleshooting
- Troubleshooting Plugins and Themes
- Using the Health Check Plugin
- Using WP-CLI
- Jetpack
-
Tools of the Trade
- Productivity Tools
-
User Management
- User Management Overview
- Different Types of Users
- Effective Communication
- Review Sample Scenarios
-
Support as a Career
- Develop your cover letter
- Develop your resume
- Prepare for the interview