Problem while visiting profile link

[PoojaDeshpande]

Hi,

Anyone having trouble accessing profile link from https://happy-customer.support/ ? I am getting 403 forbidden error.

[chandnissirohi]

Hi Deborah,

I am facing the same problem. I tried refreshing the page but it says “403 Forbidden Error”.
Please help.

Thanks

[Deborah Beckett]

Hi Pooja, thanks for letting us know about the problem. I have adjusted a setting on this end which should allow you to have access to the profile page. Can you please try visiting the link to the profile page again?

You may need to load the page twice before the profile page appears correctly. Sorry for the difficulty with that!

• This reply was modified 4 years, 8 months ago by Deborah Beckett.

[Aleeda]

Hello Deborah,

I tried refreshing the link twice but the profile page does not appear for me and I am getting the “403 Forbidden” message.

Thanks in advance.

[Vinny]

Hi,

I too have the same problem visiting the link.

[Mahangu Weerasinghe]

@chandnissirohi, @aleedaazlam, and @vinnykaur:

I’ve adjusted a setting on your accounts, and you all should now be able to access your profile screen.

Please let us know if you continue to have issues with this!

• This reply was modified 4 years, 8 months ago by Mahangu Weerasinghe.

[Vinny]

Works for me now. Thanks 🙂

[chandnissirohi]

Thank you Mahangu. All updated and set.

[PoojaDeshpande]

Thanks Deborah and Mahangu 🙂 Its working now!

[Aleeda]

Thank you! It is working for me.

[showko]

Hi, I have same trouble on this page.
I got “403 Forbidden”.
Anybody can help me?

[showko]

The problem was solved. After opening it in a secret window, the login screen came out.

[camsmariah]

Hello!

I opened the this page in a secret window and it shows the login page. But after logging in it directs me to “403 forbidden” message. Anybody can help me?

[Mahangu Weerasinghe]

@showko and @camsmariah — we’ve changed a setting for your accounts, so you will no longer encounter this issue. Please let us know if it persists. Thanks!

• This reply was modified 4 years, 8 months ago by Mahangu Weerasinghe.

[camsmariah]

It’s working now! Thank you! 🙂

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