Reply To: What personality type are you?

Learn User Support course Forums Course Discussion What personality type are you? Reply To: What personality type are you?

#8839
Vinny
Member

Hey Nazrina,

First of all kudos to you! That’s a great idea for sharing and learning even more. 🙂

I think I am a combination of Feeler and Thinker, more of a thinker and less of a feeler.

I would always want to first understand the customer’s question, analyze and gather all the information I can but at the same time while providing resolution I would always empathize with the customer.

Even if I don’t get to the resolution at one go, I would make sure the customer knows that I will get a resolution soon and always happy to help. 🙂